Contact Viasat Viasat's Customer Service & Help

Whether you're an existing customer looking for help or a new one trying to sign up for service, easily find a way to connect with and learn more about Viasat.

Viasat FAQs Popular Plans

Viasat's Contact Options

Existing Customers

Whether you need tech support or have questions about your Viasat account, you can call the numbers below.

Call (888) 272-7232 (Tech Support)
Call (855) 810-1308 (Customer Care)

New Customers

If you want to learn more about Viasat's plans or are ready to sign up, call the Sales Team at the number below.

Call (855)-463-9333

Visit Site

Other Viasat Contacts

Twitter	@ViasatInc
Facebook	www.facebook.com/Viasat
Phone	Tech Support: (888) 272-7232 Customer Care: (855) 810-1308 Sales: (855) 540-2214
Website	www.viasat.com
Contact Page	www.viasat.com/contact/
Apps	iPhone, Android

Viasat FAQs

What services does Viasat offer?

Viasat offers high-speed internet plans to both residents and businesses in the U.S. Viasat also offers home phone service and an internet browser for advanced security, ad-blocking and privacy.

In what states does Viasat offer coverage?

Viasat is available in almost every single state, with larger coverage areas in California, Texas, and New York. Use our internet search engine to see if you can get Viasat at your address.

What internet speeds does Viasat offer?

Viasat's satellite service can offer users speeds between 12Mbps and 100Mbps. Speeds will vary from location to location and other things will affect speeds at different times of day. For example, during peak periods, you may notice slower than normal speeds.

What type of internet connection does Viasat offer?

Viasat offers their customers high-speed internet via satellite.

What happens if I go over my monthly data allowance?

If you happen to have a Viasat internet plan with limited data your speeds will be slowed once you've reached your data cap for the month. The slower speeds range between 1-5Mbps and your data allowance will reset once your billing cycle is complete. You will never be charged overage fees for exceeding your data limit.

Does Viasat require a contract and if so, what are the terms?

Viasat requires new customers to sign a (minimum) 24-month contract, which locks in your monthly pricing for the duration of your contract. If you do not wish to sign a contract, you do have the option to pay a one-time fee of $300 so you're free to terminate your services at any time.

What are Viasat's equipment requirements?

When you sign up for service, you will need to lease your equipment (modem, satellite) from Viasat. You cannot use any of your own equipment, as all of their devices are proprietary. You can either pay $10/month, $199.99 upfront for a 2-year lease, or $299.99 for a lifetime lease.

How much does Viasat installation cost?

Professional installation is required from a qualified Viasat technician, which will be a one-time fee in the range of $0-$149.99, depending on your credit score and location.

Does Viasat offer the option to bundle with TV and/or phone?

Yes! With Viasat, you have the option to bundle your internet with phone service and/or DIRECTV.

Viasat Customer Service & Reputation

As expected, Viasat's gaming customers struggle with latency times and other users who bought capped data plans are very unhappy after they've reached their threshold and their data gets throttled.

If you decide to go with Viasat, it is recommended that you select an uncapped data plan if you think you might go over. Additionally, since getting out of your contract will cost you, before you sign your final contract (immediately after installation) ensure that your service is up and running with satisfactory speeds. You can even do a speed test right there on the spot.

Why Choose Viasat?

Chances are, if you're looking for internet coverage and you live in a rural area, Viasat will provide service in your area. Satellite offers customers the benefit of getting coverage where no other providers can go.

On top of that, Viasat works hard to offer customers speeds up to 100Mbps, which was unheard of not too long ago.

For rural and remote customers, satellite internet is a solid choice and could even be your only choice.

Viasat's Best Internet Plans

Viasat offers customers various internet plans with speeds ranging from 12Mbps all the way up to 100Mbps. Best of all, they're one of the few high speed satellite companies that will provide service in (very) rural locations.

With reasonable upfront fees and monthly rates, you should absolutely check out their plans today.

#1	Viasat	Viasat Viasat Essentials Satellite 50/5 Mbps Unlimited Data Contract (12 mths) Deal: New customers get $20 dollars off for the first 12 months $51.22/mo for 12 months. Contract required. for 12 months. Contract required. View Plan	$51.22/mo for 12 months. Contract required. for 12 months. Contract required.	View Plan
#2	Viasat	Viasat Viasat Unleashed Satellite 50/10 Mbps Unlimited Data Deal: New customers get $20 dollars off for the first 12 months $81.22/mo Available in select locations Available in select locations View Plan	$81.22/mo Available in select locations Available in select locations	View Plan