
Article Summary
Spectrum and Astound are two U.S. internet providers with very distinct national footprints. Whereas Spectrum is a household name with services in 46 states, Astound is a smaller company, offering plans in 7 northeastern and midwestern states (albeit with key markets in New York, Boston, Philadelphia and Chicago). In this guide we'll compare the two companies' costs, internet speeds, customer reviews and bundles to help you decide which is right for you.
Spectrum vs Astound
Spectrum vs. Astound : Internet Speeds
Winner: Spectrum
If you're looking for lightning-fast internet speeds, Spectrum and Astound deliver. Astound's fastest plans reach 1.5Gbps where its network supports them, while Spectrum's lineup climbs to 2Gbps and, in select markets, 7Gbps.
That's way more horsepower, of course, than the average family needs; if you simply want reliable and snappy video streaming, gaming, and browsing capability, the mid-tier plans from either provider should give you what you need. Spectrum's entry plan starts at 100Mbps and steps up through 500Mbps and 1Gbps, which covers the vast majority of households, and Astound offers a similar spread topping out at 1Gbps on most of its network.
Based on its multi-gig ceiling, we have to give Spectrum the nod in the speed category.
Cost, Data and Value for Money
Winner: Tie
Monthly Cost
Many of us shop for internet plans with one thing in mind: price. Astound offers 300Mbps service for $30, 600Mbps service for just $45, and even 1,000Mbps for only $60/month. Plus, their upfront fees are reasonable. That's some great bang-for-the-buck.
Spectrum matches that closely these days, with Spectrum Internet 100 at $30/month, Internet 500 at $40/month, and Internet 1 Gig at $60/month, all for the first year. Its multi-gig tiers run $80/month for 2 Gig and $140/month for 7 Gig in select markets. Spectrum charges $50 for professional installation, or $0 if you set up service yourself with the Express Connect Kit, plus a $20/month service activation fee.
All things considered, the two providers are closely matched on monthly cost, with Astound edging ahead on mid-tier speeds and Spectrum ahead at the 500Mbps mark.
Data Allowance
To their credit, neither Astound nor Spectrum's internet plans come with data cap limits. That means you'll be able to stream, browse and play away to your heart's content without having to worry about incurring overage charges or forced slowdowns.
Availability: Spectrum vs. Astound
Winner: Spectrum
In terms of availability, it's not really a fair fight, since Spectrum is a nationwide internet provider whereas Astound's service is limited, specifically servicing the northeast and midwest. As such, Spectrum clearly wins this category with offerings in 46 states, as opposed to Astound's offerings in 7.
Customer Reviews: Spectrum vs. Astound
Winner: Astound
If online customer reviews are to be believed, Spectrum has some room for improvement when it comes to pleasing their subscribers. Common complaints about the ISP include price increases, slower-than-advertised internet speeds, frequent outages, and unhelpful customer service.
Astound, while servicing a far smaller area of the U.S. than Spectrum, seems to attract fewer scathing reviews. Folks sound generally pleased with the company's "mom & pop" approach to keeping their customers happy, whether it's issuing refunds, helping with setup, and notifying subscribers of better plans.
This round goes to Astound.
Bundle Packages: Spectrum vs Astound
Winner: Spectrum
Both Spectrum and Astound offer a wide array of double and triple play bundles, i.e. internet + phone or TV. A cursory browse through WhistleOut's internet comparison engine would seem to suggest Astound has more bundling options, until you read the fine print that most of these are only available in specific cities or areas (like Boston, Lehigh Valley, Philadelphia and so on). Spectrum's bundles are generally available nationwide, meanwhile. The win here goes to Spectrum.
Winner: Spectrum vs Astound
We declare Spectrum the victor due to its superiority in the key categories of speed, availability and bundles, with the two providers closely matched on price. Astound still earns the edge on customer service, so it's worth a look if it reaches your address.
Want to learn more? We put Astound against Verizon to see how the two providers match up. Check out the results in our guide to Verizon versus Astound.
Astound Internet Plans
Spectrum Internet Plans
Chris Holmes
Staff Writer
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