Tello is a prepaid carrier that runs off of Sprint's 4G LTE network. Tello offers "pay as you go" and "create your own" plans allowing customers to choose the exact amount of talk, text, and data they need each month. Tello also offers its own branded devices and an option to "bring your own phone".
Tello offers prepaid plans that don’t bind users in a contract or charge them early termination fees. With each plan there are no hidden fees and customers can leave the service whenever they’d like. Since Tello’s plans are build your own, Tello will charge members separately for talk, text and data saving customers on potential unused features.
To bring your own device to Tello, it must be unlocked and have previously ran off the Sprint network. Some iPhone and Google Nexus phone models are compatible with Tello regardless of which carrier they were purchased from however these are the only exceptions as newer smartphone models have been designed to support both GSM or CDMA.
Tello also offers users the option to purchase devices from companies such as Apple, Samsung, and HTC. Tello does not allow customers to pay for their phones over monthly installments meaning the customers will have to pay in full for the phone they want.
Tello has a several different add-on features that can be added to any plan. Monthly data can be used for tethering (mobile hotspot) as long as the users’ device supports mobile hotspot configuration. Customers also have the option to purchase additional Pay as You Go credits for international calls and texts. This includes calls and texts to Mexico, Canada as well as Cuba.
Bring your Own Phone
Fact: Tello is run entirely in-house by a team of young creatives in Atlanta. The company is especially known for providing excellent customer service.
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