GreatCall is a technology company that specializes in health products for older aged users. These services include cell phones, cell phone service, health apps and even wearable devices. GreatCall is an MVNO carrier to the largest service network in the United States, Verizon. GreatCall operates with all unlocked Verizon CDMA devices and even offers their own CDMA devices. From cell phones to urgent response devices to even a wearable watch that can be activated with help calls. GreatCall is a perfect choice for all seniors.
GreatCall offers 2 different cell phones, both branded, Jitterbug. They offer a Jitterbug smartphone and a Jitterbug Flip which can both only be purchased outright. GreatCall does not offer payment plans for their devices. If a user already has a device and would like to switch to GreatCall, they need to make sure it is unlocked and a CDMA Verizon device so it can be compatible with GreatCall services.
Great Call also offers a One-touch response device called the GreatCall splash that gives one button access to trained and certified specialists who can help in any situation. This lets the customer feel more independent when they aren’t jeopardizing their safety. This mobile response system uses GPS to connect users with 5Star agents close to their area. The device is waterproof and can be easily attached to a keychain or purse. Another tool GreatCall offers is the Lively watch which has an activity tracker and built in urgent response button. The watch pairs with a smartphone through Bluetooth.
GreatCall also offers many safety tools that are available for each product. 5Star Urgent Response provides an immediate emergency call agent that will confirm a user’s location and status to get the user the help they need. Each agent is trained in CPR and other medical emergency protocols. They can assist customers 24 hours a day, 7 days a week. So if a user has a medical emergency or are even in a part of town they are unfamiliar with, they can contact the Urgent Response and get them the help they need. 5Star Agents can even transfer customers to 9-1-1 or even call 9-1-1 on a users’ behalf.
Urgent Care gives users access to registered nurses and board-certified doctors 24/7. They can even use this to get common prescriptions over the phone. The Urgent Care app on the Jitterbug smart phone also offers a symptom checker on the phone letting the Urgent Care team know the status of your condition.
GreatCall Link offers service for family members and primary care givers of customers who have GreatCall products. If customers who are a primary caregiver, you can receive updates from Urgent Care and 5Star Urgent Response to know the exact status of your person using GreatCall services.
They also offer product replacement, personal operators, fall detection, activity tracker, MedCoach, the wellness call, daily health tips, check in call, brain games and MyWorld features that keep you up to date on all of your favorite interests. These features allow customers to turn any device into a safety tool.
GreatCall’s services, apps and cell phones are sold nationwide at retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo.
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